Shipping Policy

At Nordic Finds, we aim to provide reliable, secure, and fast shipping for all your purchases. Please read our shipping terms and delivery details below.

Shipping Destinations

We currently ship exclusively to customers within Sweden. Whether you are ordering from Malmö, Stockholm, Gothenburg, or anywhere else in Sweden, we work to get your products delivered safely to your door or nearest service point.

Delivery Timeframes

Total delivery time consists of order handling time plus carrier shipping transit time.

  • Order Handling Time: 1–2 business days. Orders placed on weekends or Swedish public holidays will be processed on the following business day.
  • Shipping Transit Time (Sweden): 1–4 business days via PostNord, DHL, or DB Schenker.

Note on Perfume & Fragrance Transport: Because perfumes contain alcohol and are classified as flammable liquids, they are subject to strict transport safety regulations under Swedish and EU law. We ship all fragrance products using compliant ground transport services. This ensures safety and full compliance with carrier guidelines.

Shipping Rates (Sweden)

We offer simple flat-rate shipping across Sweden, as well as free shipping on qualifying orders:

  • Standard Shipping: Flat rate of 49 SEK
  • Free Shipping: Free on all orders over 399 SEK

Free shipping is automatically applied at checkout once your cart total reaches 399 SEK or more (after discounts).

Order Tracking

Once your order has been packed and dispatched, you will receive an automated shipping confirmation email containing your tracking link and shipment details. You can track your parcel directly on the carrier’s tracking page (PostNord, DHL, or DB Schenker).

Unclaimed Packages (Ej uthämtade paketen)

For packages that are delivered to a parcel agent (ombud) and are not picked up within the carrier’s required timeframe (usually 7 days), the parcel will be automatically returned to us.

We reserve the right to charge a fee of 200 SEK for unclaimed packages. This fee covers our direct return shipping costs and administrative handling fees.

Damages & Lost Goods in Transit

Nordic-Finds is responsible for items damaged or lost during transit to your delivery address.

If your parcel arrives with visible damage:

  1. Please take clear photos of the damaged outer box and product immediately.
  2. Contact our support team within 48 hours of delivery at info@nordicfindsvibe.se.
  3. Include your order number and photos so we can resolve the issue immediately.

Contact Information

If you have any questions regarding your shipment or delivery status, please contact us:

Nordic Finds

Ramels väg 73, lgh 1702, 213 69 Malmö, Sweden

Email: info@nordicfindsvibe.se

Phone: +46 736 729 299

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